Frequently Asked Questions

Everything you need to know about your iQIBLA experience.

How long does shipping take for my order?

Standard international shipping typically takes 7-14 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.

Are iQIBLA smart rings water-resistant?

Yes, our smart rings are designed with an IP68 rating, making them resistant to water and dust, suitable for daily use and wudu.

What is your return policy for electronic items?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return authorization.

Do the products come with a warranty?

All iQIBLA electronic devices come with a 1-year limited warranty covering manufacturing defects and hardware malfunctions under normal use.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.

How do I sync my device with the iQIBLA app?

Enable Bluetooth on your smartphone, open the iQIBLA app, and select 'Add Device.' Follow the on-screen prompts to pair your ring or watch instantly.